Cancellation Policy

Cancellation and Refund Policy

Effective Date: January 31, 2025
Last Updated: February 02, 2025

Cancellation Policy

• Order Cancellations:
  • Before Shipment: Orders can be canceled within 24 hours of placement without any penalty. Please contact us immediately at reprallyanthony@gmail.com/402-807-3307 to cancel your order.
  • After Shipment: Once an order has been processed and shipped, it cannot be canceled. You may be eligible for a return or refund (see the Return Policy below).
• Custom or Special Orders:
  • Custom orders or large bulk purchases (over $8500 cannot be canceled once confirmed, as they are processed immediately to meet demand.

---

Return and Refund Policy

• Eligible Products:
  We accept returns for:
  • Non-perishable items (e.g., packaged snacks, non-alcoholic beverages, smoke supplies) within 7 days of delivery.
  • Items must be unopened, in original packaging, and in resalable condition.
• Non-Returnable Items:
  Due to health, safety, and quality control reasons, the following items are non-returnable:
  • Perishable goods (e.g., fresh food, refrigerated items)
  • Opened products or items with tampered seals
  • Tobacco products or smoke supplies that have been opened or partially used
• Damaged or Defective Products:
  If you receive a damaged or defective product:
  1. Notify us within 48 hours of delivery with photos of the damage.
  2. We will arrange a replacement or issue a refund, depending on product availability.
• Restocking Fee:
  A 10% restocking fee may apply for returned items unless the return is due to our error (wrong item shipped, damaged goods, etc.).

---

---

Exceptions and Disclaimers

• Bulk Orders: Orders over $10,000 may have different cancellation or return terms based on the contract.
• Quality Assurance: All returns are subject to inspection. We reserve the right to deny refunds for items that do not meet our return criteria.

---